Recent Posts

Fire Tips and Safety

8/5/2021 (Permalink)

Fire contents This is some of the customers contents after SERVPRO of West Lancaster was called on to mitigate and restore a shed after a fire.

Understand Fears

Fires are scary for anyone, especially a young child. It's completely normal for a child to worry that the fire will return, that their home won't go back to its normal (pre-fire) state or that another similar disaster will happen.

While it's tempting to shut down your child's fears with simple statements, you need to listen before speaking. Ask your child what they're afraid of and why they're scared. Help them to dig deep, and ask open-ended questions about why they think fires start and what they can do to prevent one.

Younger children won't always have the language skills to completely express what they're feeling inside. This can lead to tantrums or out-of-character behaviors. You can help your child to express their feelings (and help yourself to understand their feelings) in a nonverbal way, such as painting or drawing.

Provide the Facts

Along with the emotional or psychological trauma the fire itself causes comes fear of the unknown. Your child may wonder what will happen now. If your house sustained serious damage, your child’s questions may include wondering whether your family can move back in, whether your child's room will return to normal, or whether they'll have their favorite toys to play with.

As you create a recovery and restoration plan, fill your child in on the facts. Provide them with the steps you're taking to salvage the house and any belongings. It's likely that you'll already have a restoration timeline in place prior to talking to your child. Draw out the timeline for them and give them a concrete look at when they can expect to return home.

Find Temporary Housing

Depending on the extent of the damage, your child may clearly see that they can’t return home immediately. Stop fears before they start by reassuring your child the family has a safe place to stay. Book a hotel room, ask family if you can stay with them, or find a friend's house to live in temporarily.

Call a Restoration Professional

What do you need to create a restoration or recovery timeline? You need a professional contractor who can get the job done efficiently and effectively. Cleaning smoke and fire damage isn't a job for a novice. Not only does your home need to look like it did before the fire, but you also need to make sure that it's structurally and physically safe.

A restoration contractor can remove odors, stains, and other evidence of the fire. Eliminating these clear reminders of the disaster can reduce the lingering impact that memories of the fire may have on your child. Beyond that, it can help them get back to their life in an environment that looks almost like it did before.

Remediate Mold

The fire isn't the only potential cause of home damage. Extinguishing the flames may have left your home a charred, damp mess. If you have wet furniture, carpeting, or other home items, the restoration professional can also check for mold growth.

Locating and remediating the mold is a job for a professional restoration contractor. The expert can remove any growth, take steps to prevent future growth, and leave your home a cleaner place.

Do you need professional help restoring your home following a fire? Contact SERVPRO of Western Lancaster County for more information.

Storm Precautions

8/3/2021 (Permalink)

storm damage water This is an example of water damage from heavy rains that was caused by an issue in the customer's structure that was not previously taken care of.

Storms are not just a seasonal occurrence, they can take place at anytime and can at times be very unpredictable. Precautionary measures can help limit the amount of storm damages to your home or business. 

Precautionary measures: 

  • Be aware of your communities severe weather warnings to better be able to prepare yourself and your home or business. 
  • Avoid using electric appliances.
  • Always follow warnings about flooded roadways. 
  • Avoid activities that involve using water, such as, showering, bathing, and washing dishes if possible. During a storm, lightening can travel through plumbing systems.
  • Keep up with the structure of your home or business to avoid excessive water or wind damage from a storm.

It is better to prevent as much damage as possible.

SERVPRO professionals of Western Lancaster are trained and certified in an assortment of services that help people recover and restore any property damage. 

Call us anytime with our 24/7 service provider at (717)-665-1270

Preventing Commercial Water Damage

7/30/2021 (Permalink)

water damage This is an example of water damage that a commercial property had an issue with . SERVPRO of Western Lancaster was called on to restore the area.

Water damage in your commercial building can have many negative consequences to your business. Depending on the severity, water damage can reduce your everyday workflow and productivity. It can also affect the health and life style of your employees, customers, and/or residents. It is important that you first identify the cause of the water damage to stop it at the source, then you must dry out the area in order to be able to begin the restoration process. Some causes of water damage in your commercial building are clogged sewers and a faulty building foundation.

Clogged Drains/sewers:

A backed up drain and clogged sewers can be the start of water damage. The backed up water in these clogged drains and sewers contains harmful bacteria. It is important to clean these drains periodically, to avoid potential water damage.

Faulty Building Foundation:

A defective building foundation can be a result of many things. Leaking pipes and roofs are mainly caused by storm damage and can lead to water damage overtime if not taken care of right away. This water damage could lead to the growth of mold, which can then affect residents, customers, and employees quality of life. Keeping up on duct cleaning is also important for your commercial building because backed up air ducts can also lead to leaks and water damage.

Water damage in your commercial property is a problem that should not be ignored. Fortunately for you SERVPRO of Western Lancaster has trained professionals that are capable of completing any job you may need in a fast, efficient way. 

Call us at SERVPRO of Western Lancaster anytime with our 24/7 service provider at (717)-665-1270

SERVPRO Professionals Are Always Ready To Help!

7/29/2021 (Permalink)

SERVPRO staff SERVPRO professionals undergoing training and certifications to be able to better meet their communities needs.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Beyond fire, water, and mold mitigation and restoration services, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills, always adhering to the cleaning and decontamination standards set forth by the Centers for Disease Control and Prevention and local authorities. 

Certified: SERVPRO Cleaned – Program

The program is grounded in our unique 3 C’s: Consult, Clean, and Certify.


Not all businesses are the same, which is why SERVPRO professionals understand that each business will need to create a custom cleaning program to meet their specific needs. SERVPRO has worked in a wide variety of industries, with businesses ranging from start-ups to global organizations. The business’s specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic, and congestion points. As a result, they’ll know that Certified: SERVPRO Cleaned is not just the industry-leading standard in clean, they’ll know that the clean they receive is customized to their unique needs.


Based on the specific needs of their business, properties will undergo a thorough, expert cleaning. Combining our proprietary training, cleaning solutions, and processes creates a solution that will provide their business, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned. SERVPRO professionals have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. In the event of a suspected or confirmed COVID-19 event, a SERVPRO professional will be there ready to safely and thoroughly clean, sanitize, and disinfect the facility to ensure they get back to business as quickly as possible.


We’re going to extend our credibility as the premier biohazard cleaning company in the country to their business—to give assurance to their employees and customers that only SERVPRO can deliver. Once their business location has been Certified: SERVPRO Cleaned, they will gain access to propriety signage, digital emblems, and other collateral that communicates that they’ve selected the highest standard of cleaning available to protect their employees and customers. And because we add the date to that proprietary stamp of clean, their guests will know that their location is being cleaned regularly at this standard

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help! Call SERVPRO of Western Lancaster today at 717-665-1270.

Tips For Your Commercial Property

7/27/2021 (Permalink)

First impressions can be a make or break for a business, which makes a well maintained building very important. Visitors will first notice the exterior of the business, but the interior is equally as important to keep up on. A clean, well put together establishment can form a sense of comfortability in your employees, residents, or potential customers. A clean environment can make your potential customers and residents feel more welcomed, and if they feel welcomed you are more than likely to gain their business. SERVPRO of Western Lancaster is here to give you the information or assistance you may need!

Commercial Cleaning Tips

1) Change air ducts and filters

  • Dirty air ducts and filters can have unhealthy consequences for residents or customers due to dirt, dust, pollen, and mildew buildup. This can also be more expensive because a dirty air filter will need to work harder in order to keep up, which means it will need to use more power.

2) Cleaning floors/carpets on a schedule

  • Carpets can act as filters and can attract allergens, dust, and dirt.
  • Carpets/floors should be cleaned on a schedule depending on how much foot traffic they have through out that time period.

3) Keep the exterior of the building tidy

  • Sweeping walkways of any debris can decrease the amount of dust, dirt, and/or allergens from being tracked inside. 
  • A periodic pressure washing of the building can remove any dirt or mildew that has been collected on the surface.

4) Disinfect areas frequently

  • Disinfecting your business is an important aspect due to the increase in concerns for COVID-19. To keep employees, residents and customers feeling safe and comfortable, disinfecting is crucial.

5) Keep up on the structure of your business

  • Storms, pests and even everyday activities can cause wear and tear on the structure of a building, whether it be from water damage, wind damage, or even termites. 
  • Wear and tear on the structure can have many negative effects such as mold growth.  

Our professionals at SERVPRO of Western Lancaster are highly trained and experiences in all of these areas. We can guide you through any situation or we can simply do it for you. Our priority is to make customers feel comfortable and reassure you that we will meet any of your business' needs. 

Call us at SERVPRO of Western Lancaster anytime, with any needs or concerns you may have at (717)-665-1270

Water Remediation and Restoration

7/23/2021 (Permalink)

Water damaged bathroom An example of a water damaged bathroom that went untreated, which lead to the growth of mold. SERVPRO professionals were called to restore damages.


Water damage can happen anywhere, but some areas and types of damage occur far more often than others. When problems go beyond simple cleanup and sanitation, your cleaning personnel or company may be ill-equipped to handle the consequences of significant water damage. SERVPRO of Western Lancaster specializes in providing fast and efficient services, ensuring all affected areas are clean, undamaged, and pleasant-smelling after a water loss.


Plumbing Overflow -

A common reason for us to be called to a site for water damage is when a sink, toilet, or bathtub overflows. In commercial settings, like hotels, determining when, where, and why water damage has occurred can sometimes be difficult. At times, it may be days or more before you discover a water loss, and water can begin to leak elsewhere, causing further damages. Our team of professionals will draft a detailed assessment of the situation, and can provide an estimate of our projected work times and costs.

Water Line Leaks and Breaks -

With water lines running throughout the building, it may not be uncommon for them to leak or burst, especially if they are older. Be sure to call SERVPRO of Western Lancaster as soon as you suspect that a water line may have been ruptured. The speed of our response may be critical in preventing further damages. To avoid most water line problems in your home or business, make sure that pipes receive semi-regular maintenance and checkups.

Open Windows -

Sometimes we want a bit of fresh air, so we open a window. If you forget to close the window before a storm rolls through your area, water damage can occur quickly. Rain pouring into your structure through an open window can cause significant damage to furniture, walls, and flooring, but most of the worst effects can be prevented through a quick call to SERVPRO.


  • Assess damages and determine if site is safe
  • Determine the extent of the moisture content in affected areas
  • Move furniture that may hinder drying results 
  • Extract water
  • Remove drywall and flooring (if necessary) 
  • Start the drying process with air movers and dehumidifiers 
  • Ensure rooms are completely dry and conduct a walk through with home/business owners, to guarantee customer satisfaction


At SERVPRO of Western Lancaster County, no job is too big or too small for our Team of certified and highly trained experts. If water damage occurs in your residential home or commercial property, call the professionals at SERVPRO of Western Lancaster at 717-665-1270. It is important to call as soon as possible because water damage that has not been mitigated by professionals, can quickly become a breeding ground for mold or further damages.

Restoring your storm damage

7/22/2021 (Permalink)

Roof leak An example of a leaking roof caused by storm damage that our SERVPRO employees were called on to restore.

Natural disasters have been on the rise lately due to an increase in human activity that has promoted climate change. Storm damage is the number one result of these natural disasters, such as, hurricanes, tornadoes, and even heavy rains and flooding. We understand that these disasters can catch you off guard and be an immense inconvenience, which is why our team at SERVPRO of West Lancaster are ready to get you through this experience at any time. 

Structural damage after these disasters can lead to more problems in your home or business if not treated right away. Our professionals at SERVPRO of West Lancaster are trained in all aspects and are able to restore any roof and structural damages, fix any leaks, and extract any water to limit damages and loss to your home or business. 

We're here to help 24/7 with our emergency service provider! Contact us anytime at (717)-665-1270

Fire damage? Don't Fret, We're Here to Help!

7/16/2021 (Permalink)

Fire damage Results of a fire in a customer home. SERVPRO staff were there quickly to restore the damages.

Fire and smoke damage can be devastating to ones personal property and structures. Here at SERVPRO of Western Lancaster we understand that quick action is necessary to limit the damage done to your property and belongings. 

After a fire, the structure of the home or business must be thoroughly examined to make sure it is safe to begin the clean up and restoration process.

Different types of smoke: 

Wet smoke- Rubber and/or plastic

-Low heat, sticky, and has a pungent odor. Smoke webs are also more difficult to clean.

Dry smoke- Wood and/or paper

-extremely fast burning, high temperatures. Heat rises causing smoke to rise.

With each fire being different, SERVPRO professionals at Western Lancaster know that each situation requires a specific solution for those conditions. With our experience and expertise we will restore your fire and smoke damages like they never even happened.

Contact SERVPRO of Western Lancaster today at (717)-665-1270

We're Ready For Any Disaster Life May Throw At You!

7/15/2021 (Permalink)

SERVPRO staff SERVPRO employee ready to meet any cleanup and restoration needs the community may have.

Our Mission

Restoring residential and commercial properties is SERVPRO of Western Lancaster's number one priority. As a customer, we believe it is important to you that we are fast acting and will give you the reassurance you need in knowing that the tasks will be done correctly in order to reduce damage to your business or home.

SERVPRO is a name you can depend on. The professionals at SERVPRO of Western Lancaster understand your crisis and how to get you though it, and are also always working toward continuing their education and experience to be able to better meet your needs as well as the rest of the community. 

Training & Certifications

Our employees go though effective training to meet llCRC standards in fire and water clean up and restoration. Our technicians are certified and trained in mold remediation, fire and smoke restoration, asbestos handling, water damage and restoration and even crime and trauma scene bio-hazard recovery. 

SERVPRO of Western Lancaster is ready to assist you in your crisis with our 24/7 emergency service provider. Contact us at (717) 665-1270

Don't let a storm get the best of you.

7/13/2021 (Permalink)

Roof damage after storm SERVPRO employee repairing damage on a customer's roof caused by a storm.

No matter how properly built a home or business is, storms and inclement weather can cause substantial wear and tear on a structure overtime. There is never a convenient time for hurricanes, tornadoes, heavy rains, and snow storms to occur, so it is extremely important that you are prepared and know how to handle these situations when they arise.

Storm Preparedness:

  • Get inside a safe location until the storm passes.
  • Secure any outdoor objects or furniture that you believe may blow away or cause damage. 
  • Shut windows and secure doors.
  • Unplug electronics and equipment if you expect flooding to occur.
  • Store important documents and/or valuables in a dry, weather resistant location.
  • Call SERVPRO of Western Lancaster to assist you with repairing any damage the storm may have caused to your home or business. Like it never even happened.

Storm damage you can expect:

  • Flooding from heavy rains or run-off
  • Wind damage
  • Water damage 

Storms and natural disasters can happen at any time of the day which is why we are proud to say that SERVPRO of Western Lancaster has trained professionals that offer 24 hour emergency services 7 days a week and can help you with any sized disaster. Call today at (717)-665-1270