SERVPRO of Western Lancaster County Employee Photos

Our Crew

Our Trained Employees
Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property!

Benjamin

Facility & Rebuild Manager

Ben brings several years of construction and maintenance experience to our Team and has been with SERVPRO® of Western Lancaster since September of 2018. Ben has an Associate’s degree in Specialized Technology and oversees our Facility & Rebuild Team. Ben is skilled in customer service and project facilitation.

David

Business Development Manager

David has a demonstrated history of working in the consumer services industry. He is skilled in customer service, sales, project estimation, marketing, and Team leadership. David comes to SERVPRO® of Western Lancaster with years of experience as a certified IICRC Technician, and has certifications and experience in Water Damage Restoration, Air Quality Testing, and Mold Remediation.

Horace

Production Manager

Horace is an Army veteran with over 20 years of restoration experience. He keeps the SERVPRO® of Western Lancaster Production Team organized, focused, and motivated. Horace has Water Damage Restoration, Fire & Smoke Restoration, Trauma & Crime Scene / Biohazard Cleanup, and Applied Structural Drying certifications from the Institute of Inspection Cleaning and Restoration (IICRC). He is also experienced and certified in Mold Remediation, Duct Cleaning, and Carpet Cleaning.

Jason

Crew Chief

Jason is one of SERVPRO® of Western Lancaster’s senior Production Technicians and has become a dependable Crew Chief. “Jay” is a strong leader and an avid learner, who enjoys being challenged while on the job. Jason enjoys leading and encouraging his teammates, and currently holds a Water Damage Restoration certification from the IICRC.

Damion

Production Technician

Damion is an enthusiastic Production Technician, who is currently IICRC certified in Water Damage Restoration. “Dame” enjoys meeting new people and restoring properties “Like it never even happened.” Damion has several years of customer service experience, is motivated, and brings optimism to the SERVPRO® of Western Lancaster Team.  

Steph

Remediation Consultant

Steph comes to SERVPRO® of Western Lancaster with over six years of sales and marketing experience. She is skilled in building customer relations, assessing homes and businesses for damage, and drafting project estimates. Steph is a quick learner and always has a positive attitude.

Shauna

Office Manager

Shauna joined the SERVPRO® of Western Lancaster team in March of 2020. She comes to this franchise with several years of customer service, administrative, training, and management experience. She is a detail-oriented professional who is proficient in onboarding/training, management, scheduling, customer service, and client relations.

Ray

Facility & Office Assistant

Ray brings a perfect balance enthusiasm and professionalism to the SERVPRO® of Western Lancaster Team. He has Bachelor’s Degree in economics, with a minor in Speech Communications, bringing a wide range of experience to the table. Ray provides facility and maintenance services at Clock Towers, oversees invoicing and accounts receivable, and offers general office assistance.

Joseph

Crew Chief

Joe is one of SERVPRO® of Western Lancaster’s Crew Chiefs. He comes to our franchise with over 10 years of mitigation and restoration experience. Joe serves in multiple capacities, including water, fire, & smoke mitigation, mold remediation, and project estimating. Joe is currently IICRC certified in Mold Remediation, Trauma & Crime Scene / Biohazard Cleanup, and Water Damage Restoration.

Shanon

Production Technician

Shanon is one of our versatile Production Technicians, with over 8 years in the mitigation and restoration field. She comes to SERVPRO® of Western Lancaster with IICRC certifications in Water Damage Restoration, Fire & Smoke Restoration, Odor Control, and Upholstery & Fabric Cleaning.

Lisa

Production Technician

Lisa is an earnest Production Technician, who is always striving to learn new information and enjoys being challenged while on the job. Lisa is currently certified in Water Damage Restoration and is skilled in carpet cleaning, mold remediation, demolition, and content cleaning. Lisa comes to SERVPRO® of Western Lancaster with over 6 years of customer service experience and uses this experience to help others.

Alex

Rebuild Technician

Alex is a dependable SERVPRO® of Western Lancaster Rebuild Technician. He comes to our franchise with several years of experience in the building industry. Alex has a Bachelor of Art’s Degree in Theater, and is skilled in repair and rebuild services, including installation of drywall, finished carpentry, and painting.