SERVPRO of Western Lancaster County Employee Photos

Our Crew

Our Trained Employees
Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property!


Facility & Rebuild Manager

Ben brings several years of construction and maintenance experience to our Team and has been with SERVPRO® of Western Lancaster since September of 2018. Ben has an Associate’s degree in Specialized Technology and oversees our Facility & Rebuild Team. Ben is skilled in customer service and project facilitation.


Business Development Manager

David has a demonstrated history of working in the consumer services industry. He is skilled in customer service, sales, project estimation, marketing, and Team leadership. David comes to SERVPRO® of Western Lancaster with years of experience as a certified IICRC Technician, and has certifications and experience in Water Damage Restoration, Air Quality Testing, and Mold Remediation.


Production Manager

Horace is an Army veteran with over 20 years of restoration experience. He keeps the SERVPRO® of Western Lancaster Production Team organized, focused, and motivated. Horace has Water Damage Restoration, Fire & Smoke Restoration, Trauma & Crime Scene / Biohazard Cleanup, and Applied Structural Drying certifications from the Institute of Inspection Cleaning and Restoration (IICRC). He is also experienced and certified in Mold Remediation, Duct Cleaning, and Carpet Cleaning.


Crew Chief

Joe is one of SERVPRO® of Western Lancaster’s Crew Chiefs. He comes to our franchise with over 10 years of mitigation and restoration experience. Joe serves in multiple capacities, including water, fire, & smoke mitigation, mold remediation, and project estimating. Joe is currently IICRC certified in Mold Remediation, Trauma & Crime Scene / Biohazard Cleanup, and Water Damage Restoration.


Production Technician

Lisa is an earnest Production Technician, who is always striving to learn new information and enjoys being challenged while on the job. Lisa is currently certified in Water Damage Restoration and is skilled in carpet cleaning, mold remediation, demolition, and content cleaning. Lisa comes to SERVPRO® of Western Lancaster with over 6 years of customer service experience and uses this experience to help others.

SERVPRO employee


Production Technician

Shanon is a reliable production technician here at SERVPRO of Western Lancaster with over 10 years of experience in the restoration business. She gets work done efficiently and she is very knowledgeable about the products and services we offer. She has certifications in a multitude of services, including, fire, water, asbestos, and upholstery restoration.

SERVPRO employee


Facility & Office Manager

Gloria brings a perfect balance of enthusiasm and professionalism to the SERVPRO® of Western Lancaster team. She oversees invoicing/accounts receivable, scheduling, and offers general office assistance. She is a detail-oriented professional who is proficient in her customer service skills.

SERVPRO employee


Production Technician

Cody has been a dependable production technician here at SERVPRO® of Western Lancaster and has shown himself to be an avid learner. He enjoys being challenged on the job and holds a certification in Water Damage Restoration from the IICRC.

SERVPRO employee


Production Technician

Jon is an enthusiastic Production Technician here at SERVPRO® of Western Lancaster. He enjoys meeting new people, as well as learning new things, and restoring properties “Like it never even happened.”

SERVPRO employee


Rebuild Technician

Michael is a dependable SERVPRO® of Western Lancaster Rebuild Technician. He has shown himself to be an avid learner and likes to get the task done right the first time.