Recent General Posts

Preventing and Responding to Frozen Pipes

12/9/2020 (Permalink)

snowy SERVPRO front Brrrr... it's cold outside!

With snow starting to fall in Lancaster County, it is safe to say that the Holiday season is amongst us! Though snow can be beautiful to look at, lower temperatures bring threats beyond frostbite: FROZEN PIPES. Now is the time to learn more about how you can avoid frozen pipes and the associated water damage that can occur if your home’s pipes expand and burst. While a common occurrence, frozen pipes are highly preventable, and acting now can help you and your family in the long run!  


As members of our community, SERVPRO of Western Lancaster County would like to extend some knowledge to our friends and neighbors! The following tips will help you and your family in preventing your pipes from freezing:

  • Maintain a consistent temperature throughout your home. If you will be leaving your home unoccupied over winter months, leave the heat on and set your thermostat no lower than 55° F.
  • Ensure that all exposed pipes are properly insulated. Pay special attention to where pipes may be unheated; unheated areas may include areas such as basements, attics, garages, crawl spaces, and under the cabinets in your kitchen and bathroom(s).
  • Remove and drain any hoses that are outside of your home.
  • Close any inside valves that supply water outdoors, Open outside valves to properly drain any excess water remaining in the pipes.
  • In especially freezing temperatures, let your faucet trickle. Running water is far less likely to freeze than resting water.


If you turn on your faucet and only a few drops come out, you may already have a frozen pipe. Typically, frozen pipes are those that run along exterior walls, or where your water service enters your home through the foundation. If you are reading this blog because your pipes have already frozen, SERVPRO of Western Lancaster County is Here to Help! Our Team has come up with the following tips to help you thaw out your frozen pipes before they expand and burst:

  • Leave the faucet on while treating frozen pipes. Flowing water will help melt the ice as you go!
  • Apply heat to the frozen section of the pipe by using an electric heating pad, a hair dryer, or  by wrapping pipes with towels  that have been soaked in hot water.
    • NEVER use a blowtorch, kerosene heater, propane heater, or other open flame device.
  • Check all faucets in your home to see if you have any additional frozen pipes; if one pipe freezes, others may have frozen as well.  


If you were not able to prevent or thaw frozen pipes, contact our team of trained professionals at SERVPRO of Western Lancaster County!  In the unfortunate event you experience water damage caused by frozen pipes or otherwise, call us at 717-665-1270; SERVPRO of Western Lancaster County is a 24/7 emergency service provider!

Helpful Hand Washing Tips & Reminders

5/7/2020 (Permalink)

hands Hand washing helps prevent the unnecessary spread of germs

With the COVID-19 pandemic being at the front of most of our minds, SERVPRO of Western Lancaster thought this would be a good time for hand washing tips and reminders! The Centers for Disease Control (CDC) recommends a 5-step hand washing protocol: 

1. Wet

Turn on the tap and wet your hands with warm or cold water.

2. Lather

With the tap running, apply soap and lather by rubbing your hands together. Be sure to lather the backs of your hands, between your fingers, and under your fingernails.

3. Scrub

Scrub your hands for at least 20 seconds. An easy way to time this is by singing “Happy Birthday” twice.

4. Rinse

Rinse your hands under clean, running water.  We recommend facing your fingers toward the bottom of the sink. Leave water running.

5. Dry

Dry your hands by using a clean towel. Use the towel to turn the tap off when done.

When to Wash Your Hands:

  • Before, during, and after preparing food
  • Before and after eating food
  • Before and after caring for someone who is sick
  • Before and after treating a cut or wound
  • After going to the grocery store
  • After using the bathroom
  • After pumping gas
  • After sneezing, coughing, or blowing your nose
  • After touching an animal, animal feed, or animal waste
  • After touching garbage
  • When your hands are visibly dirty

Helpful Tip: In most cases, if soap and water are not available, you can use an alcohol-based hand sanitizer. If your hands are visibly dirty please use soap and water.

- Your friendly neighborhood SERVPRO

FREE CE Credit Classes-November 15th

10/7/2016 (Permalink)

Are you needing CE Credits? We have 2 FREE upcoming classes November 15, 2016. Please see our flyer for details.

This September: Pledge to Prepare

9/23/2016 (Permalink)

September is National Preparedness Month Logo

As National Preparedness Day approaches, we are pleased to announce that SERVPRO of East York is joining the Ready Campaign, founded to increase preparedness throughout all communities in the U.S., and taking an active role in helping York County prepare for emergencies.

It means households have an emergency supply kit so they can be self-reliant for at least three days in case of emergency and having a plan for how they will respond and reconnect after an emergency. For information on creating a supply kit and writing a plan, see the Family Emergency Plan template and Emergency Supply Kit checklist. For additional, free resources and information on how you can become prepared, visit

As you pack away an extra case of water, a few more cans of soup, some spare batteries, and check the date on the fire extinguishers within your home, just remember how important those few actions may be for you and your family in the event of a disaster.

5 Home Renovations You Shouldn't Do Yourself (And Ones You Can Tackle Instead)

12/31/2015 (Permalink)

With the new year comes resolutions for both yourself and your home. But before you tackle that big interior overhaul... don't. 

Last month, real estate site Zillow Digs polled homeowners who had completed a DIY home renovation within the last three years to find out how they feel about their projects in the aftermath. The results were not so promising: More than 40 percent of homeowners said they regretted undertaking large DIY renovations such as refinishing cabinetry or expanding a room, as projects like these went over budget at least 20 percent of the time. Survey responders had the most regret over the following projects