Recent Posts

Emergency Ready Profile valuable to this local nursing home!

6/15/2017 (Permalink)

Commercial Emergency Ready Profile valuable to this local nursing home! Designated parking for SERVPRO by the nursing home's SERVPRO ERP.

Approximately, 2 years ago SERVPRO prepared a local nursing home with an Emergency Ready Profile, ERP. The ERP is great for administrators of a facility to keep track of regular maintenance vendors, utility vendors, police departments, etc. It also has an android or iPhone app for easy usage. This program also tells SERVPRO where emergency vehicles are required to park when needed.

This year, we were called to a water emergency at the homes. Nursing home administrator alerted us and we followed their ERP parking protocol. Everyone was safe and secured during the entire process.

This is a great example of an ERP in use and why your company should have one as well! Call SERVPRO of Western Lancaster County for a free ERP!

SERVPRO responds to emergency during Holiday.

6/15/2017 (Permalink)

Commercial SERVPRO responds to emergency during Holiday. What a spill! No problem for SERVPRO! Check out our after photo in Before and After Photos.

Fires, floods, and equipment malfunctions don’t care about your annual holiday event, we do. When an equipment malfunction caused an oil slick in the kitchen of a church in York, they called in the professionals at SERVPRO of East York and Western Lancaster Counties to get them up and running in time for their traditional Lent Friday Fish Fry. Shortly after receiving the call, our crew was on site extracting the fryer oil and steam cleaning their equipment to minimize their downtime. Within 5 hours of getting the call, our crew completed the extraction and cleaning process so the kitchen staff and volunteers at the church could return to preparing for their annual event like the oil spill never even happened.

SERVPRO rebuilds a Lebanon Home.

6/15/2017 (Permalink)

Fire Damage SERVPRO rebuilds a Lebanon Home. Front of home was burnt in fire. SERVPRO removed and rebuilt.

After a few row homes were affected by a house fire, this is one of the homes we rebuilt. Please check out the after picture of the Home's front porch in Before and After Photo Section.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Lancaster County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 717-665-1270

SERVPRO saves Facility from Closing during a Storm

3/20/2017 (Permalink)

Storm Damage SERVPRO saves Facility from Closing during a Storm Our Tech working on solutions!

  Even the best building designs are put to the test by mother nature.  This time in the form of hail.

     The internal gutter system of a technologies facility in the Mount Joy area became clogged when quarter sized hail rained down as violent thunderstorms devastated the area overnight on March 1st.  Storms so severe it appeared that a tornado had touch down in the Susquehanna Valley. 

      With a mixture of ingenuity, and professional know how; our technicians assessed the damage that resulted from the overflow of rain water throughout the facility, and quickly took action.

     With minor disturbance on the office staff, and shop employees, the Mount Joy based technologies company was able to remain open, and in full swing of operations. A valuable asset to any company is knowing that though the situation seems bleak, it's no match for the professional training SERVPRO technicians have.

     Till next time Mother Nature, as SERVPRO Lancaster West stands strong for the community.

Dryer Ducts — Often Ignored Until It's Too Late

2/1/2017 (Permalink)

Building Services Dryer Ducts — Often Ignored Until It's Too Late A small handful of lint that had to be removed prior to inserting the cleaning wand.

What can happen if you forget about regular duct cleaning.

In the hustle and bustle of daily life it’s easy to forget about small, regular things that need maintenance or cleaning. After month of talking to home and business owners, I’ve realized that far too many people ignore their ducts entirely until the ducts become so clogged they think their dryer is broken. Those who think their dryer is broken are the fortunate ones—the unfortunate ones often experience something far worse, a structure fire from which it can take months to rebuild and recover.

Even though it may seem arduous to some, most homes only need to have their ducts cleaned annually or semi-annually—depending on amount of dryer usage—usually in the spring and/or fall.

As you can see in the photo, taken at an apartment complex in which the previous owners ignored this vital cleaning for years, this building was at sever risk for a fire. Furthermore, this issue caused them to not only go through dryers often but also waste energy as tenants were running dryer cycle times of over 4 hours a load! I only wish we could’ve gotten a picture of it all to demonstrate how serious the issue was as our crews pulled and vacuumed out over 3-5 cubic feet of compacted lint from each dryer duct! Thankfully, the new management was more diligent.

What to Do After a Commercial Fire Damage Emergency

1/3/2017 (Permalink)

Commercial What to Do After a Commercial Fire Damage Emergency Water Dispenser Melted

After Flames Close Your Business, Call SERVPRO for Fire Damage Restoration

Thousands of businesses are affected by commercial fire damage each year due to a wide range of causes. Whether it's a restaurant that encounters a fire, an office in a building that was affected by a nearby disaster, or a severe storm that sparks flames, such an event is never easy to deal with. 
Few proprietors are prepared to grapple with the aftermath of a fire because it's not something that most business owners expect will happen to them. Entrepreneurs who suffer commercial fire damage may feel at a loss when it comes to picking up the pieces and resuming business as usual. Here are three key steps you should consider taking after a fire has shut down your business. 
1. Get in contact with your insurance company right away. 
Not only will this be one of the most relevant steps to getting back open and serving your customers, but also your insurance company will provide the funds needed to make repairs to your business. We know how to navigate the commercial claims process, and any repairs that we complete will meet or exceed your insurance provider's requirements.We do emphasize that we are not an insurance company.
2. Secure the remaining equipment and property in your building. 
Unfortunately, commercial fire damage increases the likelihood of vandalism and theft, as your building will be left vulnerable and less secure. Patching up walls, doors, and windows, even temporarily, can go a long way towards preventing further problems. The experts at SERVPRO have the experience and tools needed to secure your business's exterior and interior quickly. As a result, your property will be safeguarded, and any further damage to the building will be minimized. 
3. Be mindful of smoke damage. 
Even if it appears that your business was only minimally affected by commercial fire damage, the building likely has lingering smoke that will destroy your equipment, documents, and inventory over time. When you call SERVPRO, we'll thoroughly inspect your business for smoke damage and effectively clean it up, eliminate odors and restore satisfactory indoor air quality.
The team at SERVPRO of Western Lancaster County knows how devastating commercial fire damage can be, and we're committed to helping you get your business back up and running. To obtain a quote or get more information about our fire repair and restoration services, call us 24/7 at (717) 665-1270.

What Ice Can Damage

12/23/2016 (Permalink)

Storm Damage What Ice Can Damage Ice scenario

Why YES, it is that time of year again when we will see snow! Snow is very pretty when it is falling from the sky, not so pretty when it is causing trouble in your home. Keep your home protected from winter disasters by taking some extra time to clear the snow and ice off your roof. Not clearing the ice and snow could possible cause ice dams. Ice dams are formed when the higher end of the rooftop temperature is above 32 degrees and the edge of the roofline is below 32 degrees. Snow from the heated part of the roof melts and flows down till it reaches the part of the roof below 32 degrees causing the water to freeze and form an ice dam. The water held back from the dam will back up and stay liquid. The trapped liquid will go under shingles finding cracks and flow into the attic; from there it could possible seep through the ceiling and into the interior walls. Sometimes you may have water coming through the ceiling. Sometimes the stagnant water that collects in the attic causes mold growth.

The best way to prevent this: clean your gutters when you’re installing your outdoor Christmas lights so that winter’s rain and melting snow can drain. As you’re cleaning the gutters, look for leaks and misaligned pipes and make sure the downspouts carry water at least 10 feet away from the house’s foundation.

If you do find mold in your attic, DON’T use bleach! The first step is to call in the experts for an evaluation.


At SERVPRO of Western Lancaster County, we’re standing by to answer any questions you might have about attic mold growth or anywhere in your home.

CHRISTMAS - A Time to reflect

12/21/2016 (Permalink)

Community CHRISTMAS - A Time to reflect Warm thoughts this Christmas season

Christmas is two worlds – the visible and the invisible, the endless excess and the spirit of Christmas. We like a little excess and flamboyance, but sometimes find that the best way to avoid the commercialism of Christmas is to infuse the excess with the true spirit of the celebration. Excess doesn't mean spending lots of money. There is nothing cheaper or funnier than seeing who can make the longest paper chain On wet December weekends.

The team of SERVPRO of Western Lancaster and East York took the time to slow down and celebrate the year that was. The business of specialized cleaning is not everyone's cup of tea and we see customers at their lowest point, when they feel like the world around them is crumbling. Our team of dedicated certified production techs work to make everyone of these people feel like they are in good hands and all will be well. Christmas time for us is a time to thank our staff for the work that they do. There are times that we are not as appreciated. There are times that we have to take on the stress of the clients. We do it with a smile and wish all a very MERRY CHRISTMAS and HAPPY HOLIDAYS. Hope the New Year brings love Joy and laughter with your near ones and family.

Cold Temps = Cold Pipes

12/15/2016 (Permalink)

Storm Damage Cold Temps = Cold Pipes SERVPRO Flyer

Give your pipes a helping hand this winter season.

If your pipes run through a cabinet or vanity open the doors to give your pipes some warmth from the warm temperature of the room. If there is no doors to open, just leave the water trickle from the faucet. The cost of the water running is a LOT lower then the cost of a frozen pipe being repaired. 

If you would forget to leave the water trickle or a door open, here is what you can do to thaw the pipe.  

Turn off the main shut-off valve. Use warm air from a hair dryer or space heater to melt the water frozen inside the pipe. NEVER leave the space heater unattended. After the pipe is thawed slowly turn the main shut-off back on. When the water is running throw the pipe check for any cracks or leaks which could of been caused by the freezing. 


If you have a burst pipe, shut off your water and give us a call! We are here to help!

Six Signs Water Damage Is Ruining Your Foundation

12/6/2016 (Permalink)

Water Damage Six Signs Water Damage Is Ruining Your Foundation You can trust SERVPRO of Western Lancaster County with all of your water damage needs.

Water Damage in Lancaster County Can Be Restored by SERVPRO

Water damage may be fairly simple to spot, especially if you are a hands-on homeowner who fixes and repairs things as they crop up. The problem is that water damage to foundations is not an easy water damaging problem to identify.

Nevertheless, the key to minimizing the extent of the damage is always to spot it quickly and address it as soon as possible. How are you supposed to achieve this if you don’t know that there is water damage in the first place? This guide, provided by SERVPRO, to some of the most common symptoms of water damage within foundations will help you spot any problem areas.

Symptom One: Water Below Ground

If you are routinely dealing with standing water in the basement, you are probably getting a little stressed out. As a consolation, however, it does mean that you can be reasonably sure of a foundation problem. Standing water only accumulates and sits in a basement if drainage systems are not functioning properly.

Symptom Two: Overly Damp Soil

If you speculate that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet (even after days without rain), there is a good chance that groundwater is seeping into the foundation.

Symptom Three: Water in the Crawlspace

Standing water or condensation and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or burst pipe. If it is too damp in this area, the quality of the air in your house can decline, and it may give off a musty odor.

Symptom Four: Sagging and Bowing Floors

A lot of homeowners walk up and down uneven floors for years before they spot a problem. You can test the level of your own with nothing more than a small rubber ball. Unless you know of a reason the foundation is or could be unlevel and not caused by water damage, imbalances should be checked out immediately. They can indicate soil erosion due to water.

Symptom Five: Slimy Patches Outside

When the water from rains and storms is draining away from the property in a secure and efficient manner, it never spends enough time close to the building to have a lasting impact. On the other hand, if groundwater is pooling, you may be able to spot slimy and moldy patches on the outer walls of your home.

Symptom Six: Mal-functioning Doorframes or windows

This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

Call SERVPRO of Western Lancaster County for any unwanted water damaging situations that may occur on your property. We are experts in water removal, cleanup, and water damage restoration. We will recondition your home "Like it never even happened."

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, SERVPRO of Western Lancaster County has advanced expertise and training, not to mention a tremendous amount of hands-on experience. We proudly serve the communities of Lancaster, Ephrata, Mt. Joy, Manheim, Elizabethtown, Hempfield, and more.. Call us 24/7 for help at (717) 665-1270